Why Am I Not Getting Push Notifications?
You might not be receiving push notifications for a variety of reasons, such as:
- Push Notifications haven't been enabled in your Mobile App.
- You haven't updated your Mobile App to the latest version.
- Your iOS/Android device's app notification settings have not been enabled for the Mobile App.
Updating Your App to the Latest Version and Updating Your Device's App Settings:
The steps to do these two functions vary between devices and their operating systems. If you are unsure of how to perform these tasks, a simple search using the search engine of your choosing (Google, Bing, etc) should be able to help.
- How to Enable Push Notifications